Frequently Asked Questions
F.A.Q.
We provide regular home cleaning, deep cleaning, end-of-tenancy cleaning, office cleaning, and one-off cleaning services. You can customize your booking based on your specific needs
Booking is simple. Select your service, choose your preferred date and time, and confirm your booking online. You will receive instant confirmation.
Yes. All our cleaners are carefully vetted, background-checked, and trained. They are fully insured for your peace of mind.
You can choose. Our cleaners can bring professional cleaning products and equipment, or they can use yours if you prefer.
Pricing depends on the type of service, property size, and duration. You’ll see the full price before confirming your booking — no hidden fees.
Absolutely. You can book weekly, bi-weekly, or monthly cleaning services to suit your lifestyle.
You can cancel or reschedule through your account. We recommend doing so at least 24 hours in advance to avoid cancellation fees.
We operate in selected cities and surrounding areas. Enter your postcode to check availability in your location.
Customer satisfaction is our priority. If you’re not happy, contact us within 24 hours and we’ll arrange a solution.
It’s up to you. Many customers provide secure access instructions if they can’t be home.